WE CARE ABOUT YOUR PRIVACY 

This Privacy Policy applies to all personal information collected by Egrabs.  At Egrabs, we are working hard to keep the personal data confidential and private as possible, and is on our top priorities. 

By this privacy statement, we inform our users as how we collect, use, share, and protect personal data. 

To make your shopping experience more secure and efficient, we collect the following data;

PERSONAL DATA WE COLLECT;

Name; Address; Nationality; Age; identity information i.e ID or Passport details; Date of birth; Gender; Telephone number; Email address; or any Other data collected that directly or indirectly identifies you. 

INFORMATION WE COLLECT;

Most of the time, we collect the following personal data;

Create an account Information. (Email address, including name, address, ID or passport details (If you use our membership or Subscription Services)

Data for assistance for our support team. (Phone number, email address or credit card number if you require our support in resolving a charge issue)

Contact forms Details; (All the details in contact forms)

OTHER INFORMATION;


  • Information related to newsletters. 
  • information regarding participation in contests and surveys, 
  • Information regarding job applications, 
  • Information regarding participation in promotional activities 
  • Additional information when delivering our products and Services 
  • Information regarding gifts and gift cards, its receiving persons 
  • Information about purchases, products renew and expiry, information requests, customer service requests and notes or details explaining what you asked for and how we responded. 

COOKIES AND SIMILAR TECHNOLOGIES 

on our websites and mobile applications, we collect the following in order to enhance your shopping experience. 

links clicked, items purchased, device type, including analytics, about how you use and interact with our Services.

location (IP address) 

DATA ABOUT USAGE OF SERVICES 

When you use and interact with our Services, we collect the data including metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location. 

HOW WE UTILIZE INFORMATION

We strongly believe in both minimizing the data we collect and limiting its use and purpose to (1) for which we have been given permission, 

(2) as necessary to deliver the Services you purchase or interact with, or 

(3)  For legal compliance or other lawful purposes. 

We use this information for Delivering, improving, updating, and enhancing the Services we provide to you.

SHARING WITH TRUSTED THIRD PARTIES; 

We may share your personal data with affiliated companies within our corporate network, with third parties with which we have partnered to allow you to integrate their services.

COMMUNICATING WITH YOU; 

We may contact you directly or through a third party service provider regarding products or services. These contacts may include: 


  • Email
  • Text (SMS) messages 
  • Telephone calls
  • WhatsApp Messages (or other similar service providers)

COMPLIANCE WITH LEGAL, REGULATORY AND LAW ENFORCEMENT REQUESTS; 

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. 

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process. 

WEBSITE ANALYTICS; 

We use multiple web analytics tools provided by service partners such as Google Analytics.

TARGETED ADVERTISEMENTS; 

Targeted ads or interest-based offers may be presented to you based on your activities on our webpages, and other websites, and based on the products you currently own. 

THIRD-PARTY WEBSITES; 

Our website and our mobile applications contain links to third-party websites. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.

HOW YOU CAN ACCESS, UPDATE OR DELETE YOUR DATA

To easily access, view, update, delete or port your personal data (where available), or to update your subscription preferences, please sign into your Account and visit “Account Settings.” 

If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements. 

If you are unable for any reason to access your Account Settings or our Privacy policy, you may also contact us by one of the methods described in the “Contact Us” section.

HOW WE SECURE, STORE AND RETAIN YOUR DATA

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. 

We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods: 

mandated by law, contract or similar obligations applicable to our business operations; for preserving, resolving, defending or enforcing our legal/contractual rights; or needed to maintain adequate and accurate business and financial records. 

CHANGES IN OUR PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and any other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page, at least thirty (30) days prior to the implementation of the changes. 

CONTACT US

If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact us by email at [email protected]

The Terms, Conditions & Privacy Policy are meant to protect the interests of all parties, the merchant, the buyers (E-Grabbers)